Covid19 - Guest house "Les Méans" - MEOLANS REVEL - FRANCE google-site-verification: googlecebd1e830247bcf4.html google-site-verification: googlecebd1e830247bcf4.html

Covid-19

Our mesures



Dear Customers, w e thank you for your interest in our establishment and for the confidence you place in our team.Given the exceptional circumstances we are going through, we would like to share the following information with you:

Currently, our guest house is closed until 31/07/2020, unless extended, which we will not fail to indicate on this same site.



- special conditions of access to the common parts of the establishment:Wearing of the recommended mask in the common areas of the house (stairs, reception...)Two people maximum at the reception level.Thank you to respect the social distance of one meter between the staff of the house, as well as the other customers.

Your safety and that of our team is our priority



First of all, you should know that to date, our establishment has not had to report any proven cases of contamination, either from our customers or our team,Our cleaning procedures are coupled with disinfection procedures according to the following commitments: All our rooms are ventilated 20 minutes before any cleaning procedure and all windows are open during all cleaning operations,We wash our hands thoroughly before and after each cleaning by using the first wash with soap and water for 20 seconds and then applying a dose of disinfectant based on the hydroalcoholic gel,We clean all surfaces in the room using traditional detergents to remove dirt, grease, dust and germs. Once the surfaces are clean, we apply a disinfectant using a spray. Everything is wiped with paper towels or disposable wipes and we use new cloths for each room cleaning after a guest leaves. These cloths are intensively washed at a very high temperature after each room cleaning.With the use of disinfectants, we pay special attention to frequently touched surfaces such as switches, door handles, remote controls and faucet handles (see at the bottom of this page* all other items that are regularly disinfected in our establishment),All household linen (sheets, mattress covers, bath and bath towels, kitchen towels, napkins and blankets) are washed at the highest recommended temperature. All these textiles are handled with disposable gloves during each operation,Our laundry baskets are cleaned and disinfected after each operation,Our vacuum cleaners are emptied after each cleaning and they are systematically cleaned with a disinfectant, as are our dishwashers and washing machines,We also pay special attention to sofas, carpets, curtains and other soft and porous surfaces,During each cleaning operation, we use disposable gloves that are discarded after each session before washing our hands again,Finally, the expiry dates of all our cleaning supplies are checked with each delivery.

Our cancellation policy



If you have made a reservation directly with us In accordance with the provisions of the Order of 29 March 2020, all stays booked and already paid for by you and which you wish to cancel will not be refunded before a period of 18 months from 29 March 2020, i.e. by 31 July 2021 at the latest. However, you will be allowed to postpone your stay within the same 18-month period. The sums you have already paid (either the deposit or the total balance) can be used as a credit note for a new identical or equivalent service within the next 18 months. The price of your new booking must not exceed the price of your old booking, or you may be able to benefit from a higher category service than the initial service by paying the difference in price, which will remain at your expense. Finally, you should know that this credit note is divisible, i.e. it can be used in several times for several services.
If you have made a reservation through an intermediaryWe strongly recommend that you contact directly the agency (online or travel agency) or the intermediary who made your reservation with your establishment. It is, in fact, the latter which must apply the order of 29 March 2020 if it is established in France. Otherwise, only the latter can decide on the cancellation conditions it will have set. We are sorry, therefore, that we are unable to intervene in this transaction between you and the latter.

(*) Points of attention during our cleaning and disinfection procedures



All pieces:

Door handles

Switches

Remote controls

Tables

Fan and lamp chains

Window sills and handles

Thermostats

Keys

Hairdryer

RailingIroning boards and irons

Waste and recycling bins


Kitchen:

Washbasins

Furniture handles

Appliances: oven, toaster, pressure cooker, coffee maker, etc.

Condiments: oil, vinegar, salt, pepper, spices and commonly used containers, etc.

Kitchen utensils that are not dishwasher safe: ceramic bowls, plastic utensils for children, etc.

Chairs with rigid backs


Bathroom :

Sinks

Toilets

Faucet handles

Showers and bathtubs

Shower curtains and doors

Shampoo, conditioner, shower gel and soap dispensers


House:

Hangers and luggage rack

Bedside tables

Washbasins

Faucets


Cleaning devices :

Dishwasher

Vacuum cleaner

Washer/dryer


Children's items :

Toys

Cradles and portable playpens

High chairs

Umbrella bed



If you have any specific questions, please do not hesitate to contact us directly and we will be happy to answer your questions:
by telephone: Monday to Sunday from 5:00 pm to 7:00 pm at the following number: 06 21 65 62 78by mail: lesmeansubaye@gmail.com